For Providers
A hospice team that extends your standard of care.
When you refer a patient to Legacy Hospice, you're trusting us to provide the same level of care your patients have come to expect from you. And it’s a responsibility we take seriously. Our interdisciplinary hospice care team will respond quickly, communicate clearly, and deliver high-quality care you can depend on.
Why refer patients to Legacy Hospice?
Ease of Admission
We know your time is valuable, and your patients can't wait. Our centralized intake process acknowledges referrals promptly, and our team handles all the details–with most admissions completed within 24 hours.
Clinical Quality and Reliability
Your reputation is tied to the quality of care your patients receive, even after they leave your care. Legacy Hospice consistently scores at or above the national average in all quality measures related to end-of-life care, and we’re accredited by the Accreditation Commission for Health Care (ACHC).
Clear, Ongoing Communication
From admission to ongoing care, Legacy Hospice maintains regular communication with referring physicians and care teams. Our care teams provide updates on patient status, changes in condition, and care plan adjustments. When something changes, you'll hear from us.
How to Refer a Patient
Step 1: Contact Our Team
Reach out to Legacy Hospice via phone or email. Our hospice intake team is available anytime.
Step 2: Share Contact Information
To begin the referral process, share the referrer’s contact information.
Our team will follow up to gather the necessary clinical information.
Step 3: We'll Take It From Here
Once we receive a referral, we'll reach out to the family, schedule an intake assessment, and keep you informed throughout the process.
We’re committed to building
strong provider relationships.
Clear Communication
We treat communication as a core clinical function. Referring physicians receive timely updates on their patients' condition, care plan, and any significant changes. Our clinical team is accessible, responsive, and committed to keeping you informed.
Transitions of Care
Smooth transitions are essential to patient safety and quality of care. Legacy Hospice works closely with hospitals, skilled nursing facilities, and discharge planners to ensure a seamless hand-off. Our goal is to reduce the risk of complications and ensure patients experience continuity of care from day one.
Care Plan Coordination
Our interdisciplinary team develops personalized care plans that align with each patient's referring physician's goals. We coordinate closely with all members of the care team and the plan as patient needs evolve.
Frequently Asked Questions
What hospice options are available in my region?
Legacy Hospice serves communities across Alabama, Mississippi, Arkansas, Missouri, and Tennessee. Our locations are staffed by local care teams with deep knowledge of their communities–and our centralized intake and triage capabilities ensure consistent quality across all service areas. Use our location finder to see coverage in your specific area.
Does Legacy Hospice provide inpatient hospice?
Legacy Hospice primarily provides hospice care in patients' homes, assisted living facilities, and skilled nursing facilities. For questions about inpatient care availability in a specific region, please contact our team directly.
What conditions qualify for hospice care?
Hospice care is appropriate for patients with any life-limiting illness with a prognosis of six months or less, including cancer, heart failure, COPD, dementia, ALS, stroke, renal failure, and many other conditions. Our clinical team can help evaluate whether a specific patient may qualify.
Can hospice care be provided at home?
Yes. The majority of hospice care is provided in the patient's place of residence–including private homes, assisted living communities, and nursing facilities. Our care teams are mobile, bringing expert clinical care directly to the patient.
How do I refer a patient to Legacy Hospice?
Referring a patient is simple. Contact our team by phone or email with the patient's physician information, and our intake team will take it from there–reaching out to the family, completing the clinical intake, and keeping you informed throughout. Most admissions are completed within 24 hours.
What are the admission criteria for hospice?
Admission to hospice requires a physician certification that the patient has a life-limiting illness with a prognosis of six months or less if the illness follows its natural course, and that the patient (or their authorized representative) elects hospice care in place of curative treatment. Our intake team can walk you through the full criteria and documentation process.
How do I choose a hospice provider?
The most important factors to consider are clinical quality, responsiveness, staff experience, communication practices, and whether the provider has experience with your patient's specific diagnosis. We encourage providers to review quality scores (available on Medicare's Care Compare), speak with colleagues about their referral experiences, and contact hospice teams directly with questions.
What makes a hospice high-quality?
High-quality hospice care is characterized by strong clinical outcomes, effective symptom management, proactive communication with referring physicians and families, and a responsive, well-coordinated care team. Quality is measured using tools such as the CAHPS Hospice Survey, which captures both clinical performance and family experiences.
How is hospice quality measured?
Hospice quality is evaluated through Medicare's CAHPS Hospice Survey, which measures patient and family experience across key dimensions including communication, symptom management, emotional support, and overall satisfaction. Quality scores are publicly reported on Medicare's Care Compare website. Legacy Hospice is committed to consistently performing at or above national benchmarks on these measures.
Refer a Patient Now
Ready to refer? Our intake team is standing by.